7j772 Privacy Policy

1 Data We Collect

7j772 collects personal data through several channels: directly from you during registration and account management, automatically through your use of the platform, and from third parties where necessary for identity verification and fraud prevention. We collect only the minimum data required to deliver our services safely and fairly.

1.1 Data You Provide Directly

When you register and use a 7j772 account, you provide us with the following categories of personal data:

• Identity Data: Full legal name, date of birth, gender, and National Identity Card (NID) number or passport number where required for KYC verification.
• Contact Data: Email address and mobile phone number (including the number registered to your bKash, Nagad, or Rocket wallet).
• Financial Data: Deposit and withdrawal transaction records, the mobile wallet or bank account identifiers used for payments, and transaction reference numbers. We do not store full bank account numbers or card numbers on our servers.
• Identity Verification Documents: Scanned copies or photographs of your NID, passport, or other documents submitted during the KYC process, and selfie photographs where additional verification is requested.
• Communications Data: Records of your correspondence with the 7j772 support team, including support tickets, live chat transcripts, and email exchanges.
• Self-Reported Responsible Gaming Data: Deposit limits, session time preferences, and self-exclusion requests that you submit through account settings.

1.2 Data Collected Automatically

When you access the 7j772 platform, certain technical data is collected automatically by our systems:

• Device & Technical Data: IP address, device type, operating system, browser type and version, screen resolution, and time zone setting.
• Usage Data: Pages visited, games played, bet amounts and outcomes, session duration, click paths, and feature interactions.
• Log Data: Server-side logs recording login timestamps, session IDs, error events, and security-relevant actions such as failed login attempts.
• Cookie Data: Session tokens, preference identifiers, and analytics identifiers as described in Section 4 of this Policy.

1.3 Data from Third Parties

In limited circumstances, 7j772 may receive personal data from third-party sources. This includes identity verification results from KYC service providers, fraud risk scores from payment processors, and device fingerprint data from anti-fraud technology partners. All third-party data sources engaged by 7j772 are bound by confidentiality obligations and are prohibited from using your data for any purpose other than delivering their contracted service to 7j772.

2 How We Use Your Data

7j772 uses personal data collected from Bangladesh players for specific, legitimate purposes directly related to operating the platform and delivering our services. We do not use your data for purposes that are incompatible with those stated below without obtaining your prior consent.

2.1 Marketing Communications

7j772 will only send promotional emails, SMS messages, or in-platform notifications about bonuses, seasonal offers (such as Eid or BPL season promotions), and new game launches if you have opted in to receive such communications at the time of registration or subsequently through your account settings. You may withdraw your consent to marketing communications at any time by contacting [email protected] or updating your notification preferences in your account dashboard. Withdrawal of consent will not affect the lawfulness of any communications sent prior to the opt-out.

2.2 Automated Decision-Making

7j772 uses automated systems to assess fraud risk on transactions and login events, and to flag accounts that may be exhibiting patterns consistent with problem gambling. These automated processes may result in temporary account restrictions pending manual review. You have the right to request human review of any automated decision that materially affects your account by contacting [email protected].

3 Data Sharing & Disclosure

7j772 does not sell, rent, or trade your personal data to any third party. We share personal data only in the limited circumstances described below, and only to the minimum extent necessary for each specific purpose.

3.1 Service Providers

We engage third-party service providers who process personal data on our behalf to deliver platform services. These include:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank receive transaction data necessary to process your deposits and withdrawals.
• KYC and identity verification providers: Third-party verification services receive copies of identity documents to confirm player identity and age.
• Game studios: Pragmatic Play, Evolution Gaming, Spribe, Ezugi, Microgaming, NetEnt, and other certified providers receive anonymised session and gameplay data required to deliver and audit game outcomes.
• Hosting and infrastructure providers: Cloud hosting and content delivery network providers store and transmit platform data under strict data processing agreements.
• Fraud prevention and cybersecurity vendors: Anti-fraud technology partners receive device fingerprint and behavioural data to assess transaction risk.

All service providers engaged by 7j772 are bound by data processing agreements that prohibit them from using your personal data for any purpose other than the specific service they provide to 7j772, and require them to maintain appropriate technical and organisational security measures.

3.2 Legal Disclosures

7j772 may disclose personal data to law enforcement agencies, regulatory authorities, or other competent bodies where required to do so by applicable law, court order, or legal process. In such cases, 7j772 will disclose only the data specifically requested and, where legally permitted, will notify the affected player that a disclosure has been made.

3.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of the 7j772 business, personal data held by 7j772 may be transferred to the successor entity as part of the transaction. Players will be notified of any such transfer and the privacy commitments of the successor entity via the email address on file before any transfer takes place.

4 Cookies & Tracking

7j772 uses cookies and similar tracking technologies on its platform. Cookies are small text files stored on your device that help the platform function correctly, maintain your session, and analyse how the platform is used. The following categories of cookies are used by 7j772:

4.1 Strictly Necessary Cookies

These cookies are essential for the platform to operate. They enable core functions such as maintaining your login session, preserving your game state, and securing your account from unauthorised access. Strictly necessary cookies cannot be disabled without impairing your ability to use the platform. No consent is required for these cookies as they are technically essential.

4.2 Analytics Cookies

7j772 uses first-party analytics tools to understand how players navigate the platform, which games are most popular, and where technical errors occur. Analytics data is aggregated and anonymised where possible. It is used solely to improve platform performance and user experience, not to build individual advertising profiles.

4.3 Functional Cookies

Functional cookies remember your preferences such as language settings, display options, and notification configurations to provide a more personalised experience on return visits. These cookies are not essential but improve usability. They expire at the end of your browser session or after a defined period.

4.4 Fraud Prevention Cookies

Device fingerprinting and behavioural analytics tools used by 7j772 for fraud detection may set cookies or use local storage to identify patterns associated with suspicious activity. These are considered part of the platform's security infrastructure and operate alongside strictly necessary cookies.

5 Data Security

7j772 implements a layered approach to data security, applying technical and organisational measures designed to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

5.1 Technical Measures

• SSL/TLS Encryption in Transit: All data transmitted between your browser or mobile device and the 7j772 platform is encrypted using industry-standard TLS 1.2 or higher. This protects login credentials, payment data, and personal information from interception during transmission.
• Encryption at Rest: Sensitive data stored on 7j772 servers — including KYC documents and financial records — is encrypted at rest using AES-256 encryption.
• Access Controls: Access to personal data within 7j772's systems is restricted to personnel who have a legitimate operational need. Role-based access controls and multi-factor authentication are applied to internal systems.
• Intrusion Detection: 7j772 employs network monitoring, intrusion detection systems, and regular security audits to identify and respond to potential threats in a timely manner.

5.2 Organisational Measures

All 7j772 staff and contractors who handle personal data are bound by confidentiality obligations and undergo data handling training relevant to their role. Data access logs are reviewed regularly, and any anomalous access patterns trigger an internal investigation.

5.3 Data Breach Response

In the event of a data breach that poses a risk to your personal information, 7j772 will notify affected players via their registered email address as promptly as possible following the discovery and initial containment of the breach. The notification will describe the nature of the breach, the categories of data affected, and the steps 7j772 is taking in response.

6 Data Retention

7j772 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and audit obligations. The following retention principles apply:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual. Anonymised and aggregated data — from which no individual can reasonably be identified — may be retained indefinitely for statistical and business analysis purposes.

7 Your Privacy Rights

As a 7j772 player, you hold the following rights with respect to your personal data. These rights can be exercised by contacting [email protected] with the subject line "Privacy Rights Request". 7j772 will respond to all valid requests within 10 business days.

7.1 Right of Access

You have the right to request a copy of the personal data that 7j772 holds about you. Upon a verified access request, 7j772 will provide a summary of the categories of personal data held, the purposes for which it is processed, and the third parties to whom it has been disclosed.

7.2 Right to Rectification

If any personal data held by 7j772 is inaccurate or incomplete, you have the right to request that it be corrected. Requests to update contact details, legal name, or address must be accompanied by supporting documentation to verify the change.

7.3 Right to Erasure

You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent and no other lawful basis applies, or where the data has been unlawfully processed. Please note that the right to erasure is not absolute — data that must be retained to comply with legal obligations (such as transaction records and KYC documents) cannot be deleted ahead of the applicable retention period.

7.4 Right to Restriction of Processing

You have the right to request that 7j772 restricts the processing of your personal data in certain circumstances — for example, while the accuracy of data is being contested, or while an objection to processing is being assessed.

7.5 Right to Withdraw Consent

Where 7j772 processes your data on the basis of consent (such as for marketing communications), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.

7.6 Right to Object

You have the right to object to the processing of your personal data where 7j772 relies on legitimate interest as its legal basis. 7j772 will cease processing upon receipt of a valid objection unless it can demonstrate compelling legitimate grounds that override your interests, or where processing is necessary for legal claims.

8 Policy Updates & Contact

7j772 reviews this Privacy Policy periodically and may update it to reflect changes in our data practices, service offerings, or applicable legal requirements. When material changes are made, we will notify registered players via the email address on file at least 14 days before the updated Policy takes effect. The "Last Updated" date at the top of this page will be revised accordingly.

Your continued use of the 7j772 platform after the effective date of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with a material change to this Policy, you should close your account before the effective date of the update and contact [email protected] to initiate the account closure process.

8.1 Minor Updates

Non-material updates — such as clarifications of existing language, corrections to typographical errors, or additions of examples that do not alter the substance of the Policy — may be made without advance notice. Such changes will be reflected by an updated "Last Updated" date.

8.2 Contact Information

If you have any questions, concerns, or complaints about this Privacy Policy or the way in which 7j772 handles your personal data, please contact us using the details below. We take all privacy-related enquiries seriously and aim to respond within 5 business days.

• Email: [email protected] (plain text — not a clickable link)
• Subject Line: "Privacy Enquiry" or "Privacy Rights Request"
• Response Time: Within 5 business days (Bangladesh Standard Time, UTC+6)